Privacy Policy
What Information Do We Collect? We collect and securely store any information you provide through our website, over the phone, by email, fax, or through other communication channels. This may include personal details that can identify you, such as your first and last name, phone number, mailing and email addresses, and, when necessary, billing information like your credit card number, the cardholder’s name, and expiration date—collectively referred to as “personal information.” We may also request additional, optional information related to your travel preferences. These may include your meal selections, seat preferences, loyalty program details for airlines, hotels, or car rentals, and specific ticketing options. While you are not required to provide this information, some of it may be necessary to complete certain actions, such as registering for an account, making a reservation or purchase, filling out a traveler profile, participating in surveys or promotional campaigns, or submitting inquiries. At Prime Travel, we handle all collected information with care and remain committed to protecting your privacy throughout every interaction.
· Passenger Information
· If you are booking travel arrangements for someone else through Prime Travel Service, we will request personal and travel preference details for that individual. You should ensure that you have obtained consent from the person whose information you provide to us, as this data can only be accessed or modified through your account.
· Information from Other Sources
· Prime Travel Service may periodically obtain information about you from our business partners and other third-party sources to update or complete our account information. Examples include updated address or delivery information, which helps to maintain accurate records, and demographic data to better understand your preferences.
· Automatic Information
· We automatically collect information about your computer when you visit our Site, including your IP address, browser type, and the website that referred you. We may also gather details about your online activity to help personalize your user experience.
· Cookies and Other Web Technologies
· When you visit our Site, we may assign your computer a "cookie" (a small text file). This may include recording your member ID and the name on your account if you sign in. If you choose the "Save this password for automatic sign-in" option, we may store your password in this cookie. All account-related data in cookies are encrypted for security purposes. You can opt not to accept cookies by adjusting your browser settings, but note that some features of our website may not be accessible if cookies are disabled.
· Information Collected by Third-Party Advertising Companies
· Third-party advertisers who serve ads on our behalf may use cookies and other technologies to track ad performance and to personalize content on Prime Travel Service and other sites. We do not control these cookies, and their privacy practices are not covered by our Privacy Policy.
· How we use your information
· Prime Travel Service uses sensitive billing information (like credit card details) to process travel purchases. Other information about you is used for purposes such as:
· Fulfilling your requests for products and services.
· Sending travel confirmations and updates.
· Managing your account, including billing and travel notifications.
· Communicating with you, responding to queries, and measuring interest in our services.
· Offering special promotions and tailoring your experience with Prime Travel Service.
· Conducting surveys, resolving issues, preventing illegal activities, and enforcing our Terms of Use.
· With whom we share your information
· We may share your information with:
· Suppliers: such as hotels, airlines, car rental companies, and activity providers, who fulfill your travel reservations. We will share your email address with them only when needed to complete your booking.
· Third-party service providers: including credit card processors, customer service, marketing, and fraud prevention partners, who use your data only for specific purposes.
· Business partners: with whom we offer joint services. If you choose to access these services, we may share relevant information with those partners.
· Legal requirements: We may disclose your information to comply with legal processes or to defend our legal rights.
· Corporate transactions: Your information may be shared in connection with a business transaction such as a merger, acquisition, or sale of assets. We may also share aggregated, anonymized data for reporting purposes to third parties, including advertisers.
· Your choices and rights with respect to your personal information
· You can opt to provide the information necessary for purchasing travel products and services or to take advantage of features offered by Prime Travel Service. You also have the option to update your personal information, delete your account, or disable cookies by adjusting your browser settings.
· How we protect your information
· We are committed to safeguarding your information through a combination of administrative, technical, and physical security measures. These include encrypting sensitive data during transmission, restricting access to authorized employees, and implementing firewalls and intrusion detection systems.
· Children's privacy
· Prime Travel Service does not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete it.
· External Links
· Prime Travel Service’s website may link to external sites. We encourage you to review their privacy policies as they operate independently of ours.
· Changes to this Privacy Policy
· We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or posted on our website.